New Section

I, as are many of the people who come across my site, I’m sure, are the computer support person for family and/or friends. Rather than using the “reset and see if it fixes it” trick, I like to use various investigative methods such as “hacking”, troubleshooting tools and reverse engineering to find out exactly why something is not working or why it is having problems.

I am introducing a new area of the website, where I will share my experiences and methods in the hope that others will learn and be able to solve their own issues and flex their troubleshooting muscles.

Keep an eye out for a first, rather simple, Windows Live Messenger troubleshooting story shortly.

Luke.